Administration / Overview

Platform intelligence

Monitor vehicle decoding, users, API demand, and platform activity.

Single Admin role · Q8 System health Full analytics
Active users 1,842 ↑ 4.2% WoW
Open tickets 23 6 high priority
MRR $48.2k ↑ 2.1% MoM
API success 99.4% Healthy

Decode & API volume

Prototype series · last 7 days · successful operations

Line chart of VIN decodes and API requests over seven days. Decodes: 24, 33, 19, 37, 29, 46, 42. API requests: 180, 210, 165, 240, 198, 280, 256.

Plan distribution

Paid seats · excludes trial

Doughnut chart of plan mix. Starter 42%, Pro 38%, Business 20%. Total paid seats 100%.

Top decoded makes

Prototype share · makes carried by the decoder's WMI table

Horizontal bar chart of the most decoded vehicle makes. Honda 28%, Ford 24%, Toyota 19%, Chevrolet 13%, Nissan 9%, Tesla 7%.

Shortcuts

Jump into common admin workflows

Manage usersSearch, suspend, tokens, impersonate Support queuePriority-sorted tickets · assign & reply System & maintenanceHealth metrics · maintenance mode VIN databaseUpload monthly NHTSA vPIC backup RevenueMRR / ARR / churn · promos Refunds30-day window · audit logged AnalyticsPlatform & revenue metrics

Recent audit events

Impersonation, refunds, and account state changes · retained 2 years default

Prototype mock
Impersonation started

Admin → user usr_8f2a Alex Rivera · permanent audit entry (R-058)

Impersonate
Refund approved

Invoice inv_9c21 · $29.00 · duplicate charge · Razorpay

Refund
Account suspended

User usr_3bb1 · payment failure after grace

Suspended
Token balance adjusted

+500 daily tokens allocated to usr_8f2a

Tokens