Module 5.3 · R-072–R-075
Support queue
Priority-sorted tickets. Single Admin role assigns to self (Q8). No canned responses in Must Have scope.
6 high
23 open
| Priority | Ticket | User | Status | Updated | Assignee |
|---|---|---|---|---|---|
| High | T-1042 Bulk CSV failing at row 400 |
Jordan Lee | Open | 2h ago | |
| High | T-1038 Refund request — duplicate invoice |
Alex Rivera | In Progress | 5h ago | Admin |
| Medium | T-1031 OCR crop guidance unclear |
Sam Ortiz | Open | 1d ago | Unassigned |
| Low | T-1020 API docs webhook example |
Riley Brooks | Resolved | 3d ago | Admin |