Support · T-1042

Bulk CSV failing at row 400

Lifecycle: Open → In Progress → Resolved → Closed. Users cannot reopen Closed tickets (Q7).

High Open

Conversation

Jordan Lee

Uploading a 520-VIN CSV. Rows 1–399 succeed, then the job fails with a generic error. Plan is Pro.

Admin

Thanks — reviewing batch logs. Batch limit is 1,000 VINs; overage beyond plan quota is configurable separately (Q10/Q23).