FAQ
Answers before you decode.
Coverage, plans, quota, API access, and account basics — aligned with the approved product scope.
What vehicles can Oriental VIN Decoder decode?
USA and Canada vehicles using NHTSA-backed data, refreshed monthly.
How does the free trial work?
14 days, 50 requests per day, no credit card required. When the trial ends without a paid plan, the account becomes Inactive. Data is retained for 30 days so you can convert and restore access.
What counts against my daily quota?
Successful single decode, OCR decode, and batch decode requests consume quota. Format validation (/api/v1/validate-vin) is free and unlimited. Failed OCR reads do not consume quota. Unused daily allocation does not roll over.
What happens if I exceed my daily quota?
Overage is billed at $0.01 per request on the next monthly invoice. Usage alerts fire at 80%, 90%, and 100% of daily quota.
Which plans include API keys and webhooks?
All paid plans support API access with plan-based daily quotas. Webhooks are available on Pro and Business. API keys are shown once at creation, then masked.
How is payment handled?
Payments run through Razorpay. Oriental VIN Decoder never stores raw card numbers — PCI scope stays with the payment provider.
Can I export or delete my data (GDPR)?
Yes. You can request a data export, standard account closure, or GDPR erasure. Erasure is a separate, irreversible flow from normal account closure.
Still deciding on a plan? See Pricing or start a free trial. Developers: open the API Docs.